Manager’s role and responsibilities have increased from handling personnel issues to effectively building relationships with suppliers. These vendor services can help the organizations in achieving improved quality products, low cost operations and better customer services. The managers or employees need to have adequate skills and competencies for developing the relationships with internal and external clients. These relationships are significantly important; any mishandling will damage the repute of the organization and incur heavy cost.
ACE’s Vendor Management Services
RFP (Request for Proposal) preparation for different services
Acquire hard and soft service quotations for the community
Recommending the OA Board the best service providers from the market based on the quality of service and competitive pricing
Negotiating with vendors on the quoted price and approval of the best vendor in liaison with the OA Board.
Monitor FM Services and Specialist Contractors Service Level Agreements (SLA)
Controlling and monitoring the vendors and submission of monthly service reports to the OA Board
Formulating and implementation of KPI (Key Performance Indicators) and PPM (Planned Preventive Maintenance) for individual services in the development.